Shipping Policy

Last updated: {LAST_UPDATED}

Gulmora ships across India through reputed courier partners. This policy explains our delivery timelines, charges, and options.

1. Delivery timelines

Orders are typically dispatched within 1–2 business days and delivered within 3–7 business days depending on your location. Metro cities usually receive orders faster than remote pin codes. You can check an estimate for your PIN code on each product page.

2. Shipping charges

Shipping charges, if applicable, are shown at checkout before you pay. We may offer free shipping above a certain order value or during promotions.

3. Cash on Delivery (COD)

Where available, Cash on Delivery lets you pay in cash when your order arrives. COD orders may require quick confirmation (via a WhatsApp/SMS OTP) to prevent fraud. COD availability can vary by PIN code and order value, and may be temporarily disabled during high return-to-origin periods.

4. Order tracking

Once your order ships, we share tracking details over WhatsApp and email so you can follow it to your door.

5. Delays

Occasionally, deliveries may be delayed due to weather, regional restrictions, or courier issues. If your order is significantly delayed, contact us at {SUPPORT_EMAIL} or {SUPPORT_PHONE} and we will help.

6. Contact

{BUSINESS_NAME}, {BUSINESS_ADDRESS}. GSTIN: {GSTIN}. Email: {SUPPORT_EMAIL}. Phone: {SUPPORT_PHONE}.